Acucall Pro

AccuCall Pro is a call accounting program created for the ADIX Telecommunications System. This powerful software allows you to monitor your telephone system’s activity in progress by tracking the calls to the system. You can also create reports of past call activity using the AccuCall Pro report option or by exporting the data into Microsoft ExcelTM. SMDR must be installed in the ADIX Telecommunications System to use AccuCall Pro.

Real-Time Monitoring
The Real-Time Monitoring feature of AccuCall Pro allows you to view ADIX System events in the Tracking window as they happen. The window displays pertinent information about the call, including:

Call duration
Call date and time
Extension numbers
Trunk numbers
Transferred stations

Historical Reports
This feature takes Station Message Detail Reporting (SMDR) to the next level by converting your telephone system database into reports either with the AccuCall Pro report option or by exporting the data directly into Microsoft Excel™. You can run reports by some of the following options:

Abandoned Calls
Account Code
Department Group
Extensions
Trunk Group
Trunks

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